Privacy Policy

Last Updated: 16 September 2025

Fractionality Ltd (“Fractionality”, “we”, “us”, “our”) provides fractional C-suite services to growing companies. We are the data controller for the personal data described in this notice.

1) The data we collect

We collect and process the following categories of personal data:

  • Contact and identity data: name, email, phone, job title, company, country.

  • Enquiry and onboarding data: information you share in forms, calendars and emails, scope of work, billing details.

  • Marketing preferences: your consents and unsubscribes.

  • Technical data: IP address, device, browser, pages viewed, campaign source, cookies and similar technologies.

  • Recruitment and partner data: CVs, LinkedIn profiles, references and notes.

  • Compliance data (clients and certain partners): documents needed for AML and KYC checks where legally required.

  • Call scheduling and meetings: times, participants and meeting notes.
    We do not collect special category data unless you choose to provide it.

2) How we collect it

  • Directly from you when you complete a form, download a guide, book a call, email us or sign a contract.

  • Social media Lead Gen Forms when you submit your details in our ads. LinkedIn shares the fields you complete with us. See LinkedIn’s privacy policy for how LinkedIn acts as a separate controller.

  • Website analytics and the social media tags which record visits, conversions and the source of visits.

  • Third party tools we use to run the business, for example calendar and email tools, document signing and invoicing.

  • Referrals where a partner introduces you to us.

3) Why we use your data and our lawful bases

  • To provide our services and respond to enquiries.
    This covers proposals, statements of work, delivery and invoicing.
    Lawful basis: Contract, or steps taken at your request before entering a contract.

  • To send guides, updates and event invites.
    For example, access to Fundraising Fundamentals or Growth, Actually updates.
    Lawful basis: Consent where you opt in, or Legitimate interests for relevant B2B communications with a clear opt out.

  • To improve our website and campaigns.
    We measure visits and conversions and fix issues.
    Lawful basis: Legitimate interests.

  • For recruitment and partnerships.
    Reviewing CVs, running references and onboarding partners.
    Lawful basis: Legitimate interests, and Consent where required.

  • To meet legal and compliance duties.
    AML and KYC checks, tax records and responses to regulators.
    Lawful basis: Legal obligation.

  • To keep systems secure and prevent fraud.
    Monitoring and protecting accounts and services.
    Lawful basis: Legitimate interests.

You can withdraw marketing consent at any time by clicking “unsubscribe” in our emails or by contacting contact@fractionality.xyz.

4) Cookies and similar technologies

We use cookies and pixels to operate the site and understand performance. This includes the LinkedIn Insight Tag and event tracking used for ad measurement and retargeting. You can control cookies in your browser settings and you can manage LinkedIn ad preferences at https://www.linkedin.com/psettings/advertising.

5) Who we share data with

We share data with trusted providers who help us operate the business. They act under contract and only on our instructions:

  • Website and hosting

  • Analytics and advertising LinkedIn,

  • Email and CRM, email delivery services

  • Scheduling Calendly

  • Document and e-signature

  • Accounting and payments

  • Compliance screening where required for AML and KYC

  • Professional advisers accountants, lawyers and insurers

We do not sell personal data.

6) How long we keep data

We keep data only as long as needed for the purpose collected, then delete or anonymise it.

  • Enquiries and marketing contacts: up to 24 months after last interaction

  • Client files and invoices: 6 years after the end of the relationship

  • AML and KYC records: 5 years after the end of the relationship, as required by law

  • Recruitment records: up to 12 months unless you ask us to keep them longer

7) Your rights

You have the right to:

  • access your data

  • correct inaccurate data

  • erase data in certain cases

  • restrict or object to processing

  • data portability in certain cases

  • withdraw consent where we rely on consent

  • complain to the ICO

To exercise any right, email contact@fractionality.xyz. We will respond within one month.

8) Security

We use appropriate technical and organisational measures to protect personal data. Access is limited to people who need it to do their job.

9) Children

Our services are for businesses and adults. We do not knowingly collect data from children.

10) Changes to this notice

We may update this policy. The latest version will always be on this page with the “Last Updated” shown at the top.

11) How to contact us

Questions or requests about this policy or your personal data
Email: contact@fractionality.xyz